DLLR's Electronic Licensing

Electronic Licensing

If you are unable to complete your transaction due to unexplained problems, you may need to update your browser. A common problem, involving Microsoft Internet Explorer version 5.0 and AOL 7.0, results in a blank screen, when your licensing transaction proceeds (links) from one screen to the next. You may upgrade to the latest version of Internet Explorer or Netscape by clicking on browser updates and information.

Professional Boards Upcoming Examination Schedule/Filing Deadlines

  Financial Regulatory Licensing

Electronic Licensing General Directions

Specific directions for each licensing program and category are detailed on their application pages. The screens will take you step-by-step through the application process. Here are a few general instructions to remember:

• If you have a PC, you must have a Microsoft Internet Explorer version 5.01 or Netscape version 4.72 browser or higher to access the electronic licensing programs.  If you have a MacIntosh you must have a Microsoft Internet Explorer version 5.0 or higher or a later Netscape browser to access the electronic licensing programs. You can update your browser at no additional cost by visiting our browser information section.
   

• To sign on, use the registration number and license type as they appear on the form, that we sent you. You will also need a password, which the system will help you select online. If you are applying for a new (original) business permit or for a reciprocal, temporary, limited or new apprentice license, simply complete the desired application online. A sign-on is not necessary.
   

• When you submit your application, if you fail to complete any required items on the application screens or enter invalid data (e.g.: an invalid date), you will be presented with an error message. Use your browser's "back" button to return to previous screens to correct the indicated missing or invalid information.
   

• Before submitting your credit card information, it is advisable to review your application. You may review previous screens by using your browser's "back" and "forward" buttons.

Please contact us, if you have any questions - 410-230-6231 or 1-888-218-5925 (toll free).

Hours of operation are Monday - Friday, 8:00 A.M. to 4:30 P.M. (EST/EDT).

Electronic Licensing Security

To safeguard your personal information, we use SSL (Secure Socket Layers), the industry-standard online transaction security method. SSL encrypts all of your licensing application so that no part of it, including your license registration number, password, Social Security Number, name or credit card number, can be read in transit by some third party. Consequently, your information is safer when you renew online through SSL than when you make a credit card purchase in a restaurant or a store.  Review DLLR's privacy statement.

Electronic Licensing Customer Service & Technical Services

Should the response time in communicating with our Web site be unacceptable, we recommend trying early in the day or during non-business hours. If, in completing your transaction, you have a technical problem, please click on the link below and complete the online form. Please be prepared to enter the following:

1. Your full name;

2. The board for which you wish to apply for or renew your license

3. Your registration number, if applicable;

4. Your e-mail address;

5. Your telephone number;

6. Your fax number, if applicable;

7. The type of web browser and version, for example, Internet Explorer 6;

8. Your computer operating system, for example, WindowsXP;

9. Your Internet service provider, for example, AOL;

10. The date and time you experienced the problem; and

11. A description of the problem.

Tech Support

Browser Updates