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Contact Us - Commissioner of Financial Regulation

General Information E-mail address:
DLFRFinReg-LABOR@maryland.gov

Main Telephone Numbers:
410-230-6100 or toll free at 888-784-0136

Main Fax Number:
410-333-0475
NOTE: All fax numbers listed on this page are communal fax machines. ALWAYS put the name of your intended recipient as well as the sender's name, contact information and license number (if applicable) on all communications.

See also Contacts for Consumers and Contacts for Industry below.

Mailing Address:
Office of the Commissioner of Financial Regulation
Maryland Department of Labor
1100 North Eutaw Street, Suite 611
Baltimore, Maryland 21201

Meetings Available by Appointment Only:
Appointments are available for virtual meetings with staff through a video-conference kiosk at our Eutaw Street location. To quickly and easily schedule an appointment online, please visit the  Central Scheduling System.Appointments may be made to hand-deliver documents or to meet with Financial Regulation staff on a number of topics, including consumer complaints, enforcement matters, assistance with licensing applications, bank/credit union/trust company corporate applications and regulatory matters, or for other Financial Regulation business. Please arrive at our building (1100 N. Eutaw Street in Baltimore City) 10 minutes early with your identification in hand. You will be met at the security guard desk and escorted to your meeting location.

Office Location:
The Office of the Commissioner of Financial Regulation is located at 1100 N. Eutaw Street in Baltimore City, at the Maryland State Center Complex. The public entrance is on Eutaw Street and our office is located on the sixth floor in S uite 611 . There is on-street parking on the surrounding blocks . We are also easily-accessible via public transportation – close to stops  for the Baltimore  Metro, light rail, and several bus lines.

Travel Directions to the Office of the Commissioner of Financial Regulation (Google Maps opens in a new window)

Maryland Public Information Act Requests:
Maryland's Public Information Act (MPIA) grants the public the right of access to public records while protecting legitimate governmental interests and the privacy rights of individual citizens and businesses. To make an MPIA request, please submit your request in writing via mail to the attention of “Records Request – MPIA Officer” at the mailing address above.

Consumer Contacts:

UNIT INFORMATION TELEPHONE NUMBERS E-MAIL CONTACT FAX NUMBER
Main Contact Information 410- 230-6100 or toll free 888-784-0136 DLFRFinReg-LABOR@maryland.gov 410-333-0475
Consumer Services (Inquiries and/or Complaints) 410- 230-6077
If you would like to file a complaint about an industry we regulate, go to our Complaints and Inquiries page
DLFRComplaints-LABOR@maryland.gov 410-333-3866

Industry Contacts:

UNIT INFORMATION TELEPHONE NUMBERS E-MAIL CONTACT FAX NUMBER
Depository Corporate Activities (Applications) 410-230-6104 Michelle Denoncourt 410-333-0475
Depository Supervision Unit (Bank & Credit Union Examinations) 410-230-6022 Teresa Louro 410-333-0475
Licensing Unit (General Information) 410-230-6155
(General Licensing calls taken Monday thru Thursday from 8:30am until 4:30pm. All other times, please contact the individual handling your license directly.)
FinReg.Licensing@maryland.gov 410-333-0475
Non-Depository Supervision Unit (Mortgage Examinations) 410-230-6074 mortgage.examination@maryland.gov 410-685-6542
Non-Depository Supervision Unit (Money Services and Consumer Credit Examinations & Investigations) 410-230-6091 non-depository.examination@maryland.gov 410-685-6542
Foreclosure Administration
(Foreclosure Notices and Registrations)
410-230-6245 FinReg.ForeclosureSystems@maryland.gov 410-333-0475
Maryland Collection Agency Licensing Board 410-767-0378 Cindy McCauley, Administrator 410-333-0475
Student Loan Ombudsman 410-230-6077
Toll-free:
1-888-784-0136
studentloan.ombudsman@maryland.gov 410-333-3866
Fintech Innovation Contact 410-230-6214 Greg Thoreson 410-333-0475

NOTE: If you are unable to find the contact information you are looking for on this page, please call us at 410-230-6100 or toll-free 1-888-784-0136, or send an email to  DLFRFinReg-LABOR@maryland.gov for further assistance.