Complaint forms may be obtained by calling (410) 230-6256
OR e-mail to firstname.lastname@example.org
Complaints may involve unethical conduct, incompetence,
unlicensed practice, misrepresentation, plan stamping, or
a number of other practice allegations. Monetary disputes
or complaints alleging "non-performance" are usually
deemed to be contractual matters over which the Board has
no jurisdiction. The complaint must contain sufficient factual
evidence to indicate a clear violation of the registration
law. Accusing another person of a violation of the law is
a serious matter; therefore, you should be certain that
there is a wrongdoing and not file a complaint just because
you feel there may be a violation. The Board uses a common
complaint form which can be obtained from our office or
online. It is mandatory that a completed and signed complaint
form be submitted because anonymous complaints are not accepted.
An acknowledgement letter will be sent to the Complainant
with a copy to the Respondent.
Complaints are reviewed by a Complaint Committee which is
comprised of two members of the Board. The Complaint Committee
may refer a complaint to the Office of Investigative Services
if it is of the opinion that more information is needed
to make a determination with regard to a particular complaint.
If the Board determines, based on the Complaint Committee's
recommendations, that a violation of the law has occurred,
a hearing will be scheduled before the Board or an Administrative
Law Judge. A final order can be appealed to the Circuit
Court. A similar complaint process is in place for complaints
related to unlicensed practice.