A Notice of Benefit Overpayment is recorded within the agency benefits system which produces
monthly billing statements showing the overpayment amount, any monetary adjustments, payments, and balance due.
The billing statements are sent at the beginning of each month and list only the information impacting the
account for the prior month ending on the 28th of that month.
There is a payment stub located on the bottom of this billing statement that should be removed and mailed
back to this agency with any check or money order payment.
This billing statement will also provide future information concerning the availability to make payments
The billing statements will include account information reminding the debtor of their responsibility and
possible collection actions for non-payment of your debt.
- The first monthly bill will record debt amount and payment information only
- The second monthly bill will show a message of "Account is 30 days past due" if no payment received in
the agency by the 28th of the preceding month.
- The third monthly bill will show a message of " Account is 60 days past due. Contact collection
department at (410) 767-2404" if no payments received.
- The fourth monthly bill will show a message of "Account is 90 days past due and under review for Legal
Action. Payment is required within 15 days. We urge your immediate attention".
- The 5th monthly bill will show a message of either:
The sixth monthly bill will show a message of:
- "Account is 120 days past due. Account will be considered for the
Tax Refund Intercept Program (TRIP)"
- "Account is 120 days past due. Account has been referred to the Civil Litigation Unit. Contact (410)
767-2404 for information".
- "Account will be considered for the Tax Refund Intercept Program
- "Account has been referred to the Civil Litigation Unit"
(these messages will continue to appear on each subsequent billing statement)
If a billing statement is returned as "undeliverable" by the U.S. Postal Service, the bills will be coded
to cease mailing and automatically transferred to Central Collections for further collection activity.